You say that you have over 12 years’ experience in the tech field. What kind of experience was this? Do you have formal tech training or certifications?
I started out working at Circuit City®, in the technology department. I was able to observe the types of sales customers went for and would see them come back weeks later, not understanding why their new computers were so slow. The skills I learned through helping them with these types of issues enabled me to transition to Apple.
I joined Apple® when they introduced the very first iPhone® in September of 2007. (SOURCE: https://www.macrumors.com/2014/07/09/ron-johnson-apple-retail/) I learned very quickly about the changes that were happening to technology, and elevated within the first year from a part-time specialist, to a full time specialist, and finally to a lead Personal Shopping Specialist (SOURCE: https://www.macrumors.com/2007/05/02/apple-procare-one-to-one-and-personal-shopping/).
As a lead Personal Shopping Specialist (SOURCE: https://www.macrumors.com/2010/11/02/apple-discontinues-personal-shopping-service-in-retail-stores/) it was my job to provide VIP tours of the store and present proper solutions to the customers. This meant really understanding their needs. I also made sure that my fellow teammates were aware of changes happening within Apple by reporting to them regularly on this.
In 2008 I was honored to join an elite team of professionals in the Apple Store®, known as Creatives. Creatives were responsible for running the Studio. The Studio was where the onetoone® [pronounced One to One] (SOURCE:https://www.macrumors.com/2007/04/30/procare-and-one-to-one-revisions/) program would take place. Customers would show up with their equipment and we would teach them various topics ranging from the basics of using their devices to more complicated matters like making a movie.
As a Creative I was flown out to Cupertino (SOURCE: https://gizmodo.com/what-its-like-to-attend-apple-genius-finishing-school-1613281111) where they spent time teaching me techniques to become a better teacher. This was a major learning experience for me, and changed not only my work life but my personal life as well. These trainings (the specifics of which I cannot disclose) made me a better teacher and helped me to understand the anatomy of taking care of customers, even when I didn’t immediately have answers for all of their questions.
While I was a Creative, I needed to earn special certifications in order to be able to teach the more advanced topics. These certifications included Mac OS X, iLife® (iPhoto®, iWeb™, iMovie®, iDVD™, and GarageBand®), iWork® (Pages®, Numbers®, and Keynote®), and Pro Apps. For Pro Apps I was certified in DVD Studio Pro® and Final Cut Pro®. During my time they also had the Creatives get certified in mobile device support. Once you passed you could take Genius Bar® appointments as a Family Room Specialist for non-Mac® issues (SOURCE: https://www.macrumors.com/2016/08/01/apple-store-employee-culture/).
I also helped to create the first ever Diversity Inclusion event in a retail store. This was done with the co-operation of Apple’s Diversity and Inclusion network of organizations, located at Cupertino. (SOURCE: https://www.macrumors.com/2017/11/09/apple-diversity-inclusion-2017-report/) While working remotely with Cupertino and creating a program with them that could be expanded and rolled out to the other retail stores, I put on cultural events in Massachusetts over the next few years.
In 2009, we provided exclusive workshops in the Apple Store, (SOURCE: https://www.macrumors.com/2009/06/02/apple-makes-changes-to-one-to-one-program/ ) teaching all about the products. In addition we provided our members with an opportunity to join us for study hall-like sessions to work on whatever they wanted. These sessions were in an AMA (Ask Me Anything) format. This meant that I could be helping one customer with a document issue while someone else worked on a photo book, and while a third person worked on a professional documentary.
In 2010, iPad® joined the iPhone and I had the opportunity of seeing the product turn from a “want to have” to a “need to have.” In 2011 Mac setups were introduced (SOURCE: https://9to5mac.com/2011/01/09/apple-launching-personal-setup-for-macs-at-apple-stores/ ). These setups have become a main focus of the Apple Store purchasing experience. I witnessed many devices needing to be troubleshooted from the moment we opened their boxes. It was my job to make sure that on launch days (SOURCE: https://9to5mac.com/2014/09/16/exclusive-this-is-apples-retail-store-gameplan-for-iphone-6plus-launch/) of new products, the customers walked out with working devices. (SOURCE: https://www.shopify.com/retail/119535811-the-apple-store-guide-to-insanely-great-customer-service)
I was trained at this point to provide business clients with educational experiences that would match their companies’ needs. The program, called Joint Venture®, (SOURCE: https://www.macworld.com/article/1158330/joint-venture.html) would elevate the business experience in the Apple Store, providing three two-hour sessions of training for the teams of business employees who would come to us.
In 2012 I was selected to be a part of the inaugural class of the In Store Guest Training Program. I had the responsibility of implementing a strategy to teach over 100 co-workers about the latest initiatives while on-boarding new hires to our location (SOURCE: https://www.forbes.com/sites/carminegallo/2012/08/30/apples-secret-employee-training-manual-reinvents-customer-service-in-seven-ways/).
In addition I was chosen to receive special Accessibility training and present it to the rest of my team (SOURCE: https://arstechnica.com/gadgets/2007/08/accessibility-suit-filed-against-apple-store/). This training allowed me to see how accessibility features can be used for everyone, and taught me about the care that is taken to add features into devices. (SOURCE: https://www.apple.com/accessibility/)
In 2015, Apple Watch® was launched. It wouldn’t be until the 3rd version that customers became interested in what it could do for them. Over time this product has become an important part of many people’s lives.
In 2016 a new position, called Creative Pro, became available (SOURCE:https://www.macrumors.com/2016/08/21/apple-new-retail-positions-credo-layout/ ). There are four Creative Pro categories (Photography and Videography, Music, Games and Coding, and Art and Design). I became the Photography and Videography Creative Pro in my store, having demonstrated to my teammates my strong commitment to being up to date on the latest videography and photography offerings.
In 2017 it was announced that the onetone program would be replaced with Today at Apple®. This meant that onetoone members would no longer be allowed to pay for personalized training. The only way for them to get that resource would be through contacting Apple Care®. (SOURCE: https://9to5mac.com/2017/04/25/apple-store-angela-ahrendts-interview/ )
In 2018 my location was shut down temporarily for renovations, in order to create a theater-like atmosphere for the new Today at Apple program. (SOURCE: https://9to5mac.com/2015/09/17/new-apple-store-design/) This program was designed to allow our customers to go outside the realm of what is offered on YouTube, while being taught by highly skilled professionals, face to face. Topics included collaborations with Zach King, Christopher Anderson, Chase Jarvis, and more. (SOURCE: https://www.independent.co.uk/life-style/gadgets-and-tech/news/apple-store-events-today-at-apple-creative-pros-a8757106.html) This program would be presented on a giant 8k screen to anyone who happened to visit the store or signed up for the session. While the renovations were taking place, I was transferred temporarily to another Apple Store in my area.
In 2019 an internal social network called The Loop was created. (SOURCE:https://www.voguebusiness.com/companies/angela-ahrendts-apple-retail-strategy) It is an internal social network that allows Apple employees to learn from each other. On the platform Angela Ahrendts, the former Vice President Retail, followed me. Only 20 other employees out of the entire company received this honor. This meant that any article or idea that I posted would be seen by her, resulting in my participation in secret projects that I was unable to discuss with my leadership and can never disclose.
I was able to return back to my newly renovated store in February 2019. I, along with the other employees, brought in the pieces of the store and the staff put it together. I was very proud of the work my group did in making sure that the videography and photography department looked great. I went on to provide photo and video walks around the mall, Studio Hours (study hall sessions), Basic Skill Sessions, and family-friendly events.
November 24th 2019 was my last day at Apple. It was a bittersweet moment for me, knowing that I had spent over a decade taking care of both internal and external customers, but I felt ready to expand my horizons and move onto the next step in my journey. So that’s what I did. Many customers had asked me over the years to come home with them and teach them, but Apple employees are restricted from teaching others outside of work unless it is done free of charge. I am excited now to bring my years of experience to you for free on YouTube® (if you find my information helpful, please consider supporting me on Patreon®!) along with paid private tutoring and a mixture of both paid and free classes in-person and online. I look forward to sharing this next leg of my journey with you!
On November 25, 2019, I started working at Code Ninjas®. Coders (aged 7-14) come to Code Ninjas to learn how to use logic, be resourceful, and solve problems, giving them a distinct advantage in everyday life. The curriculum teaches kids to code using games that they already know and love, such as Scratch®, Minecraft®, and Roblox®. They are not just passively playing games – they are building games – and have a great time doing it. The Code Ninjas program structure is divided into levels, from white to black belt, that kids advance through as they build their coding skills. To find a center near you go to https://www.codeninjas.com/locations .
Since I am no longer with Apple I will have to re-earn all of my certifications in order to use them for my own business practices. This comes with a considerable cost to me including training fees, test fees, and annual fees. If a new product comes out or a certification expires, there may be additional fees. I plan on achieving these certifications, but it may take me a short time to complete all of them again. So even though I do not have official certifications at this time, please consider my extensive work history as validation that I know my stuff!
You mention that you charge an extra fee for coming to me for in-person sessions, as opposed to me coming to you. What is this fee?
This will be evaluated based on your location on a case by case basis. If you are signing up for multiple future appointments I may even waive the fee. I need to make sure that I am being paid enough to make up for the lost time driving to and from your location, and to roughly cover the cost of gas impotenzastop.it. Thank you in advance for your understanding.
You helped me to make a nice, organized list of my passwords…and my dog ate it. Would you come back and redo the list with me, free of charge?
I would be thrilled to work with you again, however I wouldn’t be able to do this free of charge. In a perfect world, I would love to be able to do it free of charge, but I need to make a living for my family. Thank you for your understanding.
Of course! As long as we are in your own home or business, that is fine with me. If you are going to visit any of my offices, unfortunately they do not allow pets or kids in the building. If this is an issue (I get it, I have a toddler of my own and childcare is not always available) we might be able to meet in a library, Wegman’s, or a coffee shop, if that would be easier for you. I am a bit particular about where I do sessions because I want to make sure that we will be working in an environment that is ideally not distracting, and that there will be plugs available, plus access to excellent quality internet so I won’t be wasting your time. My goal is to provide you with the best quality session possible, so please take these factors into consideration when considering logistics. If you have any questions, please contact me.
I will, as long as a legal parent/guardian signs off on your being able to work with me. I would need this adult to be present for legal reasons so that questions can be answered by them as necessary concerning your technology usage. The adult will be informed at the end of the session on how you did. I am sorry if this sounds strict, but it’s necessary for the safety of all parties. I am thrilled that you would like to learn more about your technology!
Why should I pay to have you setup my technology with me when I can get my (insert name of family member / friend here) to do it for free?
Yes, I know how everyone has a friend they can call to get free tech advice. When people hear that I am a technology whisperer, you can only imagine the amount of friends I all of a sudden have! That being said, your friend who gives free tech advice may not be available at the time and day when you need help, since they probably have a job and family that take up most of their time. In my case, technology teaching and software support IS my job. I love doing it. You are paying me to use my enthusiasm and many years of expertise to create a solution for your technological needs. By setting up your technology properly and starting on the right foot, you won’t have to undo things that you didn’t understand or didn’t set up properly at the start. And this will ultimately save you time, money, and frustration down the line. In other words, the investment is worth it!
Why should I pay for your services when I could just get my tech questions answered for free by going into an Apple Store, or by calling tech support myself?
When you go to an Apple Store the Genius Bar is trained to handle your hardware issues. If you have physical damage on your device I strongly encourage going that direction. Over the phone is also a great option that is provided by Apple. They even have the ability to remote screen your device. The Genius® team is only trained on hardware repair. Many times members of the Genius Bar would come to me asking for help with customers who required more of a patient, hand-holding approach for software issues, as opposed to the performance sessions on how to use devices that were taking place in the store throughout the day. This type of personalized approach is my specialty.
Coming from the world of Apple I fully respect what the hardworking staff does every single day, but I found that the philosophy in the Apple Store has become more focused on selling you a more upgraded device with accessories attachments, and services rather than on helping you to better understand and troubleshoot the technology that you already have. As an independent tech guy now, I have no sales pressures attached to me. My only goal is to provide you with the best options for your personal needs.
You are paying me to use my enthusiasm and many years of expertise to create a solution for your technological needs. I have more flexibility now to find creative solutions that get you the options that work for you. Once a product becomes vintage it may become tough to service its parts unless you know where to go to make it happen. (There is a reason people used to pay Apple for personalized training, while it was being offered!)
As for broken screens, internals, or other physical and accidental damage, I am unable to fix them at this time—this is why I love the Genius Bar technicians. If a task is beyond my skill set, I will do my best to make that diagnosis before you hire me buscar. (This is why I ask you to fill out a brief description of your tech issue before we work together, so I can hopefully assess whether I’m the right guy for the job, or what approach we need to take, before I waste your time!) Meanwhile, I can help you to get your device to the right place for repairs, including support with shipping it out or bringing it to a support center so you don’t have to worry about those logistics.
Despite my best efforts and preventative measures, technology fails sometimes, and when that happens, a lot of information can be lost. This information may include pictures, videos, documents, and other important memories from your life. I want to make sure you are aware that without a proper backup, your technology is vulnerable. Sometimes the technology I am presented with is already broken and just a few keystrokes away from ceasing to work. Though I approach my work very carefully and make every effort to avoid this type of situation, I cannot always prevent this from happening. I care about your data and want to make sure that you do the same. Without a signed data waiver, I will have to deny service as I want to make sure that you know that not all data is recoverable. I am sorry that this happens sometimes, but it is part of the technological world that we are in. I strongly recommend keeping your tech data backed up at all times, especially before attempting to repair your device.
I am located in Massachusetts. I have access to the Staples Studio program. This allows you to meet me in an office setting in Norwood and/or Brighton. More studios are being developed in Needham and Cambridge, and elsewhere ไวอากร้าสําหรับผู้หญิง ราคา. If you would prefer to have me meet you at your residence or business, additional fees may apply due to travel time and my being able to see fewer clients during that drive time.
My goal at Techie To the Rescue is to provide you with the best technology service that you have ever experienced. Technology is my passion; this isn’t just a job for me. I enjoy learning about the latest technology news and announcements, and I have fun experiencing new technology for the first time. Most other tech services have technicians who are just looking for a paycheck. Though my livelihood depends on my being paid for the work that I do, I experience tech help less as work and more as something that I enjoy doing. It’s actually really fun for me. And you might be surprised to find out that I love speaking to tech support over the phone, even if they are not from our country, to get to the bottom of all sorts of technology issues.
I love tech, and sometimes my excitement can be contagious (the good kind of contagious). Where other tech support people are afraid to even start talking about passwords, I have spent many hours helping friends out with recovering their own, oftentimes successfully. It’s like solving a mystery for me, and I enjoy that. I provide roughly 1/3 technology support, 1/3 technology education, and 1/3 technology therapy for when things don’t go your way (with technology, sometimes this happens!).
As a little boy, I was always fascinated by the upcoming technology. In middle school I was bullied, and a young technology teacher took me under her wing and taught me how to troubleshoot all of the teachers’ and staff’s technology issues. When I went to high school, I was the first in my class to have a cell phone brick (yes—for those of you who never saw one, it was the size of an actual brick!). After passing my driver’s test, I was one of the few to arrange to get a gps in my vehicle before others understood the technology. Even in college I embraced the technology room, and was able to create many multimedia experiences for my assignments. I then worked at Circuit City, and eventually transferred to Apple, where I worked for 12 years. At Apple I rose through the ranks to become a Creative Pro for Videography and Photography (think of it like the Genius at the Genius Bar, but teaching technology lessons on a giant video wall.) The one thing I would get asked all the time, though I couldn’t do it because my contract forbade it, was whether I could go to customers’ homes, and help them further with their technological issues. Having enjoyed the nature of my past work, and having gained a great deal of knowledge and experience in the process, I am now ready to do just that. I look forward to taking your technological nightmares and turning them into pleasant dreams!
I can help you with anything technology-related: “How do I set up a presentation for a future occasion?” “How do I make a movie for a loved one, or in honor of a loved one who is no longer with us?” “How do I use this darn thing?” “Why can’t I understand how to work my television?” “Why is my phone so complicated?” “How do I set up my business for the future?” “What is social media?” “How do I access digital library books on my devices?” “How do I make a music playlist for my bar mitzvah, wedding, or sweet 16 mannligapotek.com?” “How do I get my grandparents to understand the new technology gift we just gave them to make their lives easier?” You get the idea; I can help with all sorts of tech needs!
First I evaluate your needs, and what you would like to get accomplished. I provide you with an estimate of how long the task might take to complete. Once we agree to work together I research your tech issue using a variety of technological resources including google, discussion forums, dedicated techy sites, customer support, and other modes of information-gathering, like video tutorials. I then apply the techniques I’ve learned from this research, along with my own knowledge, to fixing your device. Should we discover that this whole process is taking longer than we expected, we will re-evaluate if you would like to continue. My goal is to get your technology functioning properly, but also to be honest in my work and not waste your time.
What happens if, halfway through our session, we realize we need more time? Can we just keep going? Do I get a discount?
If we need more time the cost would be $80 per additional hour in person and an additional $50 over the phone per additional hour. This would be a discount of $40 for in person and $30 over the phone. I will only be able to provide the extra time if there are not other clients on my schedule to see. Please recognize that some issues may take in upwards of three hours to fully solve, depending on the difficulty of the project. I will do my best to estimate time needed when you first describe your project to me, but sometimes things are more complicated than they initially seem, or unforeseeable problems can arise. Although I aim to be as efficient as possible, please plan accordingly.
If I need to cancel I will provide you with as much notice as possible, and I will let you know if I am running late. I know that your time is important, and I will do my best to stick to our schedule. If you would prefer a refund instead of a postponement I will honor your request pouvez trouver sur cette page.
I will set you up with the right next steps. My goal is to get you closer to a solution than you would be otherwise. Consider me more of a very knowledgeable technology life coach than a walking computer. Sometimes seeing how a techie solves problems can lead to faster solutions in the future. I know that, like all humans on this earth, I don’t know everything, but I do my best to find adequate or above adequate answers to your issues using all of my resources.
What do you consider technology? Does this include phones, TVs, watches and refrigerators that connect to the internet?
Anything that connects to the internet and plugs into the wall can be considered technology. With the world being the way it is today, there are more devices than ever for the home that are being connected to the internet. If the device has electrical moving parts and buttons, I consider it technology.
Cancellations happen. In this circumstance, I ask you to give me as much notice as possible, so I can adjust my schedule. I want to make sure that I have slots available for everyone who needs help getting their technology working. You will receive a refund if you provide at least 48 hours’ notice. Otherwise I cannot offer a refund, but the amount you paid will be credited towards your next session.
So let’s say that we get halfway through our session and I decide that I’d rather just go and get help from the Apple store. Do I get my money back? Or what happens if you realize halfway through the session that you can’t solve my problem, or if one of us has to leave early due to an emergency?
Your satisfaction is the most important to me. If we determine that my assistance is not a good fit for your needs I will refund your money and end the session. This will be done electronically through the Square app and may take at least 90 days to return to your account. If either of us needs to leave early due to an emergency, we will figure out at the earliest convenience the best course of action based on the situation—whether it makes the most sense to reschedule, refund, discount, etc.
Either way, I will then set you up with the right next steps. My goal is to get you closer to a solution than you would be otherwise. Consider me more of a very knowledgeable technology life coach than a walking computer. Sometimes seeing how a techie solves problems can lead to faster solutions in the future sapere di più. I know that, like all humans on this earth, I don’t know everything, but I do my best to find adequate or above adequate answers to your issues using all of my resources.
20 years old?! You must really take excellent care of your technology! I will do the best that I can to help you out but usually, after about 5 years, most technology is no longer supported by the manufacturer. As a result it may be difficult to find the software necessary to make the hardware work.
It depends on my already busy schedule. I want to help everyone. If the emergency session is taking place over the phone, you will be charged a $30 diagnosis fee, on top of my normal hourly phone rate. If I am unable to solve your issue over the phone, the $30 diagnosis fee will be waived. If the emergency session is taking place in person, you will be charged a $90 diagnosis fee, on top of my normal hourly in-person rate. As always, I ask that you contact me before officially setting up an emergency appointment, so I can determine if I might be the right person to help you. I consider an emergency to be any appointment with less than 24 hours’ notice, and that cannot wait for the next available time slot (for example, you need your phone working so you can board your flight the next morning, or else have consequences at work; you are prone to health emergencies, and your phone is acting up; you are working on a documentary about an event happening today only, and you are concerned you might have lost important footage, etc el mejor sitio.).
I love teaching kids! I can provide private tutoring, or if you would like to put a group together I would also be able to work with you to create a payment plan that fits your budget and is worthy of my time. In addition, if you are in Massachusetts, please reach out to me about joining me at Code Ninjas for a weekly homeschooling Ninja Code lesson taught by myself and my Sensei colleagues using the Code Ninjas curriculum. And please check my events page if you have a tween or teen who wants to join me for a session at the Boston Public Library.
I would really like you to do a video or class about a specific subject. How can I communicate this to you, and will you actually consider my request?
You can find me on multiple social media platforms. These include Facebook, Snapchat, Instagram, YouTube, and Twitter, amongst many others. If you send me a direct message, text my phone, or email me, I will do my best to take a look at it. (Of course, you can reach me through my contact page, too sapere di più!) Due to the large number of folks looking to get my attention I may not be able to guarantee that I can answer every single request. If I notice a trend taking place or if going over a particular subject matter feels like it would benefit the entire group, I will be happy to put together a video or class. Paid Patreon members will receive faster responses than will people who utilize other platforms.
I would really like you to come by my home or office and take a look at my device, but I cannot be there while you are there. Is this ok?
It is very important that you be present yourself during sessions, or that you have an assistant there with whom I can work. The assistant should be someone who fully understands your needs. Sometimes during sessions I have to call tech support and they require being able to speak to the account holder (not the assistant)—they do not let me stand in for this purpose. I can guide you through the conversation, though, including getting the necessary permission to pass the phone off to me so I can do the rest of the dirty work with them, which will save you lots of headaches!
I would really like to have you come by and help my elderly relative with some tech problems, but he/she is hard of hearing, and has some memory issues, too. Are you equipped to handle this situation?
Due to the amazing accessibility training and workshops I have attended over many years, I am able to handle all sorts of accessibility issues concerning technology. It will take longer for your relative to learn the technology, but as I work with you/them I find that understanding the technology becomes easier. When I was at Apple I would be one of a few teammates who would be called upon for accessibility assistance.
It is ok as long as we can figure out a way to make it work logistically over the phone or internet (time zones etc.), or if we can make it worth me coming out to you if you are semi-local suivez ici. For example, if you would like me to come out to you but you are a bit of a distance from me, a session longer than 1 hour might be ideal, or I might prefer to also have other sessions in your area on the same day, if you know of family, friends, neighbors, etc. who might need help. I am open to hearing your proposals and working with you.
I had all of my passwords written down in a notebook, but I lost the notebook. Can you help me to recover my passwords anyway?
Recovering all of those passwords may take multiple sessions. We will have to go through a lot of different avenues. This could lead to many dead ends in a labyrinth full of twists and turns. If you are willing to work with me to find the clues that you do have, then I will have what I need to support you on this mission. Sometimes you may have saved your passwords to your computer buscar. If that is the case, this type of issue might be easier to solve than you may think.
I am so sorry to hear this. Your options would be getting the device repaired or purchasing a new one. I would be happy to work with you to find a solution that meets your current and future needs.
I ask that you pay what you can, closer to the $120 range. If you feel you cannot afford this, please let me know your proposal and I will evaluate it on a case by case basis. I want to make sure that I can offer everyone access to my services, while still being able to feed my family. I am offering YouTube videos for free, making them accessible for all, regardless of whether you can afford my normal rates, and I aim to share quality information in these videos that I hope will be helpful to you and maybe even help you to solve some of your own minor tech issues. Bottom line, I want to help you, and I appreciate your honesty over this delicate issue.
Yep, that happens. Boy does it happen! Even my toddler’s come close to pulling that one off. Hopefully you have a backup. If not there is not much we can do, aside from resetting the device and making sure that Parental Controls are on. Parental Controls are currently a work in progress and kids are bypassing them faster than the engineers can code for this situation. They don’t call toddlers little geniuses for nothing! I would love to help you setup your device and advise you on ways to prevent as much damage and data loss as possible. Apple has a great section on its website all about parental control https://www.apple.com/families/ which goes over some of the techniques that are currently available. As new software updates happen, you as a parent just need to make sure to keep up with the changes to technology, since your child certainly will!
I will determine this on a case by case basis. Some events may require an additional cost reimbursement for travel expenses. If this arrangement works for you I am willing to hear your proposal and work out a plan for your group. Please contact me so we can discuss.
According to the Oxford Dictionary affiliate marketing is the “marketing arrangement by which an online retailer pays commission to an external website for traffic or sales generated from its referrals.” Sometimes I may ask you to use a link which provides me a kickback but I will ask permission and make you aware of this affiliation before doing so. My primary goal is to get you the right device, not to make money off of your choice of device. Links that have affiliate marketing attached to them will say the word AD: next to them, along with a disclaimer that the document contains affiliate marketing https://cz-lekarna.com.
I can offer a free over-the-phone consultation, if you would like to get to know each other better.
Do you have any kind of insurance in case you lose my data, or in case my tech becomes unusable after our session?
There is a risk of data being lost with any kind of session. I don’t have insurance for your data, but you can get insurance on your own devices, and I highly recommend it, regardless of whether you need tech help! In fact I encourage you to insure your digital device before taking any lesson or advice, and before doing anything with your technology. I buy Apple Care and warranties on all of my own products and I encourage you to do the same. Technology sometimes is meant to break and it does so after a software update, or even when it just decides to (it’s so frustrating when that happens…). This is why I always strongly encourage a backup of your data before any session https://beit-mirkahat.com. It can potentially save you from a ton of headaches down the line, when you least expect them.
There is no warranty on my services. If you feel that my work was not up to your standards, you may request a refund within 3 days of the session. In exchange for the refund you will be unable to book future sessions with me, and any that are booked will be cancelled.
I can use a PC but I am more versed in the art of understanding how Apple devices function. I love technology and am happy to look at it. There have been many times in which knowing where to look on the internet has helped me to discover exactly what processes will work best for a range of devices with which I don’t work every day, including PCs. If I find that I cannot solve your issue, I will direct you on where you might be able to find assistance.
I teach anyone interested in elevating their technology knowledge to the next level. Please provide me with three weeks’ notice so I will be able to come up with a session that matches your needs. Please also let me know about what technology you already have available, as that may impact the type of session I can provide. If you have a technology budget I would be happy to work with you to get equipment necessary to have a successful event impotenzastop.it. Please contact me to discuss!
Do you do sessions evenings and weekends? How late do you work? I am busy all day, so morning sessions are not an option for me.
I don’t do sessions on Saturdays or Jewish Holidays, due to religious reasons. I will be able to do occasional Sunday sessions with enough advanced notice sapere di più. Evening sessions are on a case by case basis—oftentimes I am teaching classes or doing videos in the evenings, so I do not always have availability at that time of day. All evening sessions will require a double fee. I understand that that is a lot of money, and that work schedules are complicated these days, but I often need to do a bit of moving my and my family’s schedule around to make evening sessions possible, and that’s not always simple or a possibility. If you have any questions, please contact me. And if your tech issue is simple enough, I may even be able to just make a video on it so others can benefit, too. Thank you in advance for your understanding.
I do all of the above and more. I am open to working with all of these platforms, along with future ones that have not yet been developed. I can also do LogMeIn, Google Hangouts, and more. If you would like to do a session using any of these or other platforms, please ask me!
Do I get any discounts when buying new technology if I work with you or consult with you on my tech options for buying a new device?
Sorry, not at this time. I may, however, be able to find a coupon code that might help leverage a discount in your favor https://beit-mirkahat.com. I know that purchasing new tech can get expensive, and I will do my best to help you with this process if I can. I will also be more than happy to help you evaluate your best tech options, based on your budget.
I love setting up new devices! Please note that setup can take anywhere from 1 to 5 hours, depending upon if you are transferring data from one device to another. I cannot guarantee that your data will arrive safely, however (though I will do my utmost to ensure that this process goes as smoothly as possible) or that there is a proper mechanism to do so. I therefore ask that you backup your data before attempting this process, to ensure the best possible outcome. If you have any questions about how to do this, please ask me in advance.
I would love to show you my portfolio, but unfortunately Apple owns it (all of the professional work I did in technology while working for Apple). As a result, since 12+ years of my professional life were spent at Apple I have nothing that I can physically show you at this time. As I make more videos on YouTube I will be able to better showcase to you my ability to understand technology. You can also view my IMDB® profile, which is located at https://www.imdb.com/name/nm2222496/
To many I am. 🙂 When customers have exhausted all other options and finally find someone who can solve their problem, they tend to see you in that way!
You are not required to pay any kind of deposit before booking a session.